Eisfeld Engineering, UAB

Privacy policy

2024-06-12

  1. What is the purpose of this Privacy Policy?

    This privacy policy (the Privacy Policy) is intended to inform data subjects about the processing of personal data by Eisfeld Engineering, UAB (the Company). In the Privacy Policy we provide our customers, suppliers and other partners, their affiliates, applicants, correspondence counterparties, visitors and registered users of the website www.engineerai.eu (the Website) and other data subjects referred to in the Privacy Policy with information on how we process your personal data. Any person whose personal data we process is referred to in this Privacy Policy as a Data Subject.

    This Privacy Policy does not cover the cases when the Company acts as a data processor (if any), i.e. this Privacy Policy provides information on how the Company processes personal data in its capacity as data controller. Please contact us regarding the data processing agreement if you think the Company also acts as your data processor.

  2. About the Company

    The Company means Eisfeld Engineering, UAB, legal entity code 305439680, registered office at 29 Saltoniškių St., Vilnius, the Republic of Lithuania. Contact email for personal data protection issues mailto: privacy@engineerai.eu.

  3. What is personal data?

    Personal Data is any information collected by the Company about a Data Subject that can be used to identify the Data Subject and is stored electronically or otherwise.

    Personal Data includes any information, including the name, surname, address of the Data Subject, which the Company collects about Data Subjects for the purposes set out in this Privacy Policy or in the Data Subject's individual consent or agreement with the Company.

    Personal data also includes personal information in the public domain that the Company has access to when you contact the Company via social media or through active actions on the Company's social media accounts.

    When processing personal data, the Company is guided by Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, and other legal acts regulating personal data protection.

    Below you can find out how we process your personal data: what personal data we process, what are the purposes for such processing, how long we keep it and what rights you have. You can do this by clicking on the specific section of the Privacy Policy.

  4. Personal data of the registered users of the Website

    When you create user account on the Website, we, as the data controller, process your personal data as described in the table below. We also collect certain information about your use of the Website for the purposes of ensuring and improving the functionality of the Website. For more information on this, please refer to the Cookies and other tracking technologies section of the Privacy Policy.

    Please make sure that the documents you upload to the Website in the course of the provision of the services do not contain any personal data. Please note, that even if they do, the Company will not be the controller of such personal data. You are the controller of this personal data and we may only act as your data processor. If you wish to enter into an agreement with us regarding the processing of your personal data, please contact us at the email address indicated in the Privacy Policy.

    Whose personal data do we process? What personal data do we process? What is the legal basis? How long do we keep personal data? Comments
    Purpose: creating and managing the user account
    Person who creates user account Username, email address, password, date and time the account was created, date and time of the last login, notification settings Article 6(1)(b) GDPR (contract) Registration data is kept until the deletion of the user account (2 years from the last login) Personal data is transferred to the data processors we use for the maintenance of the Website
    Purpose: creation of the registered users’ profile on the Website
    Registered user Username, email address Article 6(1)(b) GDPR (contract) Until the deletion of the user account (2 years from the last login) Personal data is transferred to the data processors we use for the maintenance of the Website
    Full name, address, VAT ID Article 6(1)(b) GDPR (contract) Until the deletion of the user account (2 years from the last login), unless the user withdraws the consent earlier Personal data is transferred to the data processors we use for the maintenance of the Website
    Purpose: provision of services for the registered users (projects)
    Registered user Username, email address (to send notifications), information about projects (name, status, last change, phase, etc.), invoicing and payment details (full name, address, VAT ID, price, bank account number, date of the payment, etc.) Article 6(1)b) of the GDPR (contract) Until the deletion of the user account (2 years from the last login); personal data may be stored for longer for purposes other than provision of services, e. g. accounting, defending legal rights. Personal data is transferred to the data processors we use for the maintenance of the Website
    Purpose: ensuring easy communication with registered users (messaging tool)
    Registered user Username, email address, information about the messages sent and received through the Website (recipients and senders, date, time, and content of the message) Article 6(1)(b) (contract) Until the deletion of the account (2 years from the last login); personal data may be stored for longer for purposes other than provision of services, e. g. for defending legal rights. Personal data is transferred to the data processors we use for the maintenance of the Website
    Purpose: protecting rights and legitimate interests of the Company
    Registered user Any and all personal data collected in the performance of contract (creation of an account, provision of services, etc.) that are necessary to resolve a dispute Article 6(1)(f) GDPR (legitimate interest – defence of legal claims) 10 years from the provision of the specific service Personal data can be transferred to courts, public dispute resolution bodies, litigants, attorneys, and other legal service providers. Personal data is also transferred to the data processors we use for the maintenance of the Website
  5. Processing of personal data relating to the conclusion and performance of contracts with suppliers, partners, etc.

    Personal data Legal basis Storage period Other comments
    Purpose: to conclude and perform contracts with suppliers, partners and other individuals
    Name, surname, personal identification number, address, business licence/individual activity certificate number (for service providers), bank account number of the supplier, partner, etc. Article 6(1)(b) GDPR (contract) During the term of the Agreement Personal data is transferred to data processors.
    Purpose: to conclude and perform contracts with suppliers, partners and other legal entities
    Name, title, position, basis of representation, email address, telephone number, content of correspondence of the employee of the supplier, partner, etc. (legal entity) Article 6(1)(f) GDPR (legitimate interest) During the term of the Agreement Personal data is transferred to processors.
    Purpose: protecting rights and legitimate interests of the Company
    Any and all personal data collected in the performance of contracts that are necessary to resolve a dispute Article 6(1)(f) GDPR (legitimate interest - defence of legal claims) 10 years from the end of the contract Data transmission courts, public dispute resolution bodies, litigants, lawyers and other legal service providers.
  6. Direct marketing activities

    We send direct marketing communications to recipients who have given their consent to direct marketing. For the purpose of sending direct marketing communications, we process the following personal data: name of the organization, position, email address, telephone number, content and dates of the messages sent. Your data will be processed for the purpose of sending direct marketing communications for 2 years from the date of consent. Direct marketing communications are sent (your contact details are processed) on the basis of consent.

    If you are our client and you did not object to direct marketing of our goods or services similar to the services you have purchased at the time of ordering the services (at the time of entering into the contract), we may send direct marketing communications to the email address specified in the contract on the basis of our legitimate interest. In this case, direct marketing communications will be sent to the email address specified in the contract for the duration of the contract and for 1 year after its termination, unless you object to the further processing of the data for the purpose of direct marketing before that time. In this case, we will immediately stop sending you direct marketing communications

    Personal data processed for the purpose of direct marketing shall be transferred to the processors necessary to carry out direct marketing.

    You have the right to opt-out of receiving direct marketing communications at any time by contacting us at the email address set out in Section 2.

  7. Candidate selection

    For the purpose of candidate selection, we collect and process the following personal data of the candidates: workplace, email address, date of birth, address, education, surname, telephone number, first name, preferred job, date of receipt of your CV, information about your personal qualities, your work experience (last workplace, length of service with the workplace, your last job title, other work experience), information on your knowledge of foreign languages (language, reading, writing, speaking levels), your ability to work with computer programmes, and any other information contained in your CV, letter of recommendation and/or cover letter; your preferred salary, for the purpose of the selection process, on the basis of your consent, which you express to the Company by sending your CV and/or cover letter. If you do not submit your CV and/or cover letter, we will not be able to assess your suitability for the position offered.

    With your consent, we will contact your current employer and we will contact your former employer on the basis of our legitimate interest (to select a suitable candidate) and on the basis of Article 5(2) of the Law on the Legal Protection of Personal Data of the Republic of Lithuania in order to verify information about your qualifications, professional abilities and professional qualities (such as your work performance, relations with clients and/or colleagues, evaluation of your work, etc.). We will also collect information from public professional social media profiles on the basis of our legitimate interest (to select the right candidate). You may withdraw your consent or, as the case may be, object to us contacting your former employer at any time by notifying us at the email address set out in section 2 of the Policy.

    In the event that you do not express your explicit consent to the processing of your personal data at the end of this selection procedure, we will delete and/or destroy your personal data within 3 working days after the signature of the contract with the successful candidate or the decision to close the selection procedure, unless you have given your explicit consent to the retention of the candidate's personal data for a specified period.

    On the basis of our legitimate interest, we will process data about the person (name, surname, email, telephone number, information provided by the person) indicated by the candidate - a former or current employer or a person providing a reference, and the information provided by the person - for the purpose of selecting the candidate. In this case, our legitimate interest is to select the right candidate for the position we are seeking. We will delete this data within 3 days after the contract with the selected candidate has been signed or the decision to close the selection has been taken.

  8. Protecting confidential information of the Company and ensuring business continuity

    The Company may review its employees' correspondence with contractors in order to protect the Company's confidential information and ensuring the continuity of the Company's business in its legitimate interest. For these purposes, the Company processes the following personal data of its employees and of persons who send or receive employee communications: e-mail address, name of the sender or recipient, date, and content of information contained in electronic work tools. Such data shall be kept for 4 years.

  9. Defending our rights and legitimate interests

    The Company will, on the basis of its legitimate interest to defend its rights, including in the event of civil disputes, process the names, surnames, personal identification numbers, case background, other information related to the case, and publicly available information of the persons involved in the case or of their employees. The data may be communicated to law enforcement authorities, lawyers or bailiffs for the purpose of debt collection. The data shall be destroyed 1 year after the final settlement of the case and the full satisfaction of the Company's claims (if satisfied).

  10. Accounting

    We continue to store certain personal data related to the performance of the contracts even when they are no longer needed for the original purpose (name, surname, details of services received/provided and goods sold/bought, and other personal data in invoices and other accounting documents). We do so for accounting purposes in order to comply with the legal obligations set forth in the legislation. Such personal data are stored within the time limits laid down by the legislation governing the keeping of accounting records and in accordance with the General Index of Document Retention Periods approved by Order No V-100 of the Archivist of the Republic of Lithuania dated 9 March 2011.

  11. Contact us

    There are several ways you can contact the Company: by phone, email, the Website’s messaging tool, or by sending a letter to the Company's registered office address. All communications are received, reviewed and responded to by us. If you contact us, we may process the data you provide to us, i.e. email address, name (if provided), username (if the request is sent via a social networking account), workplace (if provided), date, time, recipient, sender (if the message is addressed to you), content of the messages sent and received.

    Such data will be processed in order to answer your questions and process your suggestions. If you do not provide your contact details, it will not be possible to contact you.

    Correspondence is stored for 1 year from the date of receipt of the message, except for information for which other time limits are specified in the Privacy Policy or in legal acts.

    Any personal data you provide when you interact with us is only used for the purposes set out above and to view messages and administer and manage communication flows. We undertake not to use your personal data in any publications in a way that could identify you without your explicit consent.

    Please note that we may need to contact you by post, email or telephone. Please notify us of any changes to your personal data.

  12. Cookies and other tracking technologies

    Our websites use cookies and other tracking technologies. A cookie is a small file made up of letters and numbers that we place on your browser or on the hard drive of your computer with your consent. We use different cookies for different purposes. Cookies also help us to distinguish you from other users of the Website, thus ensuring a more pleasant experience and enabling us to improve the Website.

    Most browsers allow you to reject all cookies, and some browsers only allow you to reject third party cookies. You can therefore take advantage of these options. However, please note that blocking all cookies will have a negative impact on the use of the Website and without cookies you will not be able to use all the services provided on the Website. Further information is available at AllAboutCookies.org or www.google.com/privacy_ads.html.

    We may use the types of cookies described below, but for a detailed and up-to-date list of the cookies used on this website, please visit HERE.

    Strictly Necessary Cookies.

    These cookies are absolutely necessary for our website to work. The basis for the use of such cookies is Article 73(4) of the Law on Electronic Communications of the Republic of Lithuania. These cookies are necessary for the operation of the website and cannot be disabled on our systems. They are usually used in response to what you do on the website, such as starting to browse or selecting your privacy settings. These cookies do not store any personally identifiable information about you and are deleted as soon as you turn off the website.

    Analytics and/or Performance Cookies.

    These cookies allow us to count the number of visits to the website and to monitor the flow of visitors so that we can improve the website. They allow us to know which pages of the website are the most or least visited and to monitor how visitors navigate through the website. The data collected is not accessible to any other party. The information collected by cookies is anonymous and is not intended to identify you or to influence your browsing experience while you are on the website. If you do not consent to the use of these cookies, you will not be recorded in the visit statistics. The processing of data collected by these cookies is based on your consent.

    Commercial/Advertising Cookies.

    These cookies, used by us and third parties, are designed to show you offers or other promotional information that may be of interest to you. We use cookies that collect data about your browsing history and identify your areas of interest so that we can show you relevant marketing information. The processing of data collected by these cookies is based on your consent.

  13. Managing our social media accounts

    The information you provide to us via social media (including messages, the use of the "Like" and "Follow" buttons, and other communications) is controlled by the operator of the social network.

    Our websites may provide links to our social media accounts ("Social Media Accounts"). We currently administer the following Social Accounts:

    We process the information contained in social accounts for the purpose of administering the accounts on the basis of your consent. We do not separately store the information contained in the Social Accounts (where the data is processed for the purpose of administering the Social Media Accounts, but the data may be stored if it is necessary to process the data for another purpose, such as for the purpose of enforcing rights).

    When you visit Social Media Accounts, social network administrators place cookies on your device that collect personal data. Cookies are stored both if you are a registered user of a social network and if you do not have an account with the relevant social network. We do not have access to the personal data collected about you and can only obtain statistical information from the administrators of the social networks about the traffic of the Social Media Accounts.

    We recommend that you read the privacy notices of third parties and contact the service providers directly if you have any questions about how they use your personal data.

  14. Receipt and disclosure of data

    We receive your personal data directly from you, our employees and service providers, our contractors or generate it from software.

    Your personal data may be transferred to our data processors, such as IT or cloud service companies (e.g. when we rent servers from an IT company, your personal data will be physically hosted (stored) with that IT company). We require our data processors to ensure adequate protection of your data and ensure that they process your personal data only for the purposes for which we have instructed them to do so and only under our written instructions.

    Personal data may also be transferred to recipients who act as data controllers (separately or jointly with us). For example, social network operators, banks, payment service providers (for payments for paid services), etc.

    If you have any questions about our service providers, please contact us at the email address listed in our Privacy Policy.

    In addition to the specific recipients of the data identified in this Privacy Policy, we may also disclose information about you:

    • if we are required to do so by law (e.g. by a court or law enforcement authority);
    • when you intend to sell the business or part of its assets by disclosing your personal data to apotentialbuyer of the business or part of the business;
    • the sale of the Company's business or a substantial part of its assets to a third party;
    • where necessary to protect our rights and legitimate interests.

    Except as provided in this Privacy Policy, we do not provide your personal data to any third parties.

  15. Security of your personal data

    Your personal data will be processed in accordance with the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal requirements. When processing your personal data, we implement organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as against any other unlawful processing.

  16. Your rights

    In this section, we provide information about your rights in relation to our processing of your personal data and when you can exercise these rights. If you would like more information about your rights or to exercise them, please contact us at the email address set out in this Privacy Policy.

    The Company will provide you with information on the action taken following your request for the exercise of your rights without undue delay, but at the latest within one (1) month of receipt of the request. Depending on the complexity of the request and the number of requests received, the aforementioned time limit may be extended for a further 2 (two) months. In this case, we will inform you within 1 (one) month of receipt of the request of such extension and the reasons for it. The company will only refuse to exercise your rights in cases provided for by law.

  17. Right of access to your personal data

    We want you to fully understand how we use your personal data so that you do not experience any inconvenience. You can contact us at any time to enquire whether we are processing any of your personal data. If we store or use your personal data in any way, you have the right to access it. To do so, please submit a written request to us at the email address set out in this Privacy Policy, confirm your identity; and observe the principles of fairness and reasonableness when making such a request.

    1. Right to withdraw consent

      If you have given us your explicit consent to the processing of your data, you can withdraw it at any time. Withdrawal of consent does not affect the lawfulness of consent-based processing carried out before the withdrawal of consent.

    2. Additional rights

      Below you will find information about additional rights that you may have, which you can exercise by following the procedures described below.

      1. You have the right to ask us to correct any inaccuracies in the data we hold. In this case, we may ask you to confirm the corrected information.
      2. You have the right to ask us to delete your personal data. This right shall be exercised in the cases provided for in Article 17 of the General Data Protection Regulation (EU) 2016/679.
      3. You have the right to ask us to restrict or not to process your personal data:
        • the period of time necessary to verify the accuracy of your personal data when you make a complaint about the accuracy of the data;
        • where our collection, storage or use of your personal data is unlawful, but you choose not to request erasure;
        • where we no longer need your personal data, but you need it to establish, exercise or defend a legal claim;
        • the period necessary to determine whether we have an overriding legal basis to continue processing your personal data if you have exercised your right to object to the processing of personal data.
      4. You have the right to the transfer of data processed by automated means which we have received from you in a structured, commonly used and computer-readable format with your consent or for the purposes of concluding a contract (right to data portability). If you exercise this right, we will, at your request, transfer a copy of the data provided by you to you or to a data controller of your choice.
      5. You have the right to object to our use of your personal data in accordance with Article 21 of the GDPR. You have the right to object when your personal data is processed on the basis of legitimate interest (for each of the above purposes of processing, it is indicated on which basis the data is processed) or for direct marketing purposes.
    3. Right to request more information

      We hope that you will understand that it is very difficult to discuss all possible ways of collecting and using personal data. We do our best to provide as clear and complete information as possible and we undertake to update this Privacy Policy if the process of using personal data changes. However, if you have any questions about our use of your personal data, we will be happy to answer them or provide you with any additional information we may disclose. If you have any specific questions or do not understand the information provided, please contact us.

  18. Complaints

    If you believe that your rights as a data subject have been and/or may be violated, please contact us immediately at the email address specified in this Privacy Policy. We ensure that only upon receipt of your complaint, we will contact you within a reasonable period of time to inform you of the progress of the investigation and, subsequently, the outcome of the complaint.

    If you are not satisfied with the results of the investigation, you can lodge a complaint with the supervisory authority, the State Data Protection Inspectorate: https://vdai.lrv.lt.

  19. Responsibility

    You are responsible for maintaining the confidentiality of the data you provide to us and for ensuring that the data you provide to us is accurate, correct and complete. If there is any change in the data you have provided, you must inform us immediately by e-mail. In no event shall we be liable for any damage caused to you as a result of your providing incorrect or incomplete personal data or your failure to inform us of any change in the data.

  20. Changes to the Privacy Policy

    We may update or change this Privacy Policy at any time. If you are a registered user of the Website, you will be notified separately of such changes. If you would like to receive an updated Privacy Policy, please notify us at the email address listed in Section 2.